Tickets are easy to close whether you're accessing AgriSync on a computer or utilizing the mobile app.

Closing a ticket via the mobile app
Step 1: After opening into a ticket, click the X in the upper-right corner.

Step 2: Click yes to confirm closing the ticket


Once the ticket is closed there will be an updated note on the ticket. Also, the status will be updated to Closed on the ticket page.



Closing a ticket on a computer using the Chrome browser
Step 1: After opening into a ticket, click the X button in the bottom right.


The ticket status will be updated to Closed.
Was this article helpful?
Thank you!