If you're experiencing issues with your app (crashing, video not showing, no notifications) it's most likely due to not accepting the neccessary app permissions (access to the camera, microphone, notifications etc).

The easiest way to resolve this is to delete the app from your phone and reinstall it from the app store.

If you're more familiar with managing app permissions in your phone settings you can refer to the following app permissions for iOS and Android.

App Permissions for iOS (Apple iPhones)

You can locate your app settings on your phone by going to Settings and scrolling down to your apps where you'll find AgriSync.

Make sure that your AgriSync app permissions look like the following:



App Permissions for Android

You can locate your app settings on your phone by going to Settings then Apps, click on AgriSync and then click on Permissions

Make sure that your AgriSync app permissions look like the following:

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