Saving a Customer's Name for Caller ID

If a customer does not have the AgriSync app, make sure you save their Caller ID within AgriSync so
next time they call or text your team; you know who it is.



There are two ways to save a customer's Caller ID in AgriSync:
Within a Ticket
By Sharing your VoiceHub number

Within a Ticket on the Mobile App


Within a Ticket on the Web Dashboard



By Sharing your VoiceHub Number

In the Manage tab, scroll down to Teams and select the VoiceHubâ„¢ number you want to share.
Click on the Share Number icon.
Download the Excel or CSV template and enter your customers' mobile numbers into the
spreadsheet.
Upload the completed spreadsheet to send out a text to your customers with your new VoiceHub
number!



Continue to the Next Section: Create a Ticket on the Web Dashboard
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