Troubleshoot firewall and network issues

If your IT department blocks certain outbound connections there are various things you can do to solve or bypass this.

General usage

In order to use AgriSync you need to whitelist the following domains over HTTPS (port 443)

Note: If you already allow port 443 globablly, you shouldn't need to update your firewall.

app.agrisync.com
api.agrisync.com
api.cobrowse.io
sgnr-ags3-prod.service.signalr.net
agrisyncapp-res.cloudinary.com
s3-ags3-cl-prod.s3.amazonaws.com
media.twiliocdn.com
eventgw.twilio.com
cdn.onesignal.com
onesignal.com
cdnjs.cloudflare.com
kit.fontawesome.com
cdn.agora.io
code.jquery.com
cdn.jsdelivr.net
unpkg.com
www.gstatic.com
font.googleapis.com
js.stripe.com
client.crisp.chat
client.relay.crisp.chat

Video calls

If you are having issues with video calls, we can enable proxying for your company. First contact customer support at help@agrisync.com explaining that you want to enable proxying for your company.

Next, whitelist the following addresses over HTTPS (port 443)

Note: If you already allow port 443 globablly, you shouldn't need to update your firewall.

103.230.251.252
148.153.66.221
148.153.116.142
23.236.115.138
117.34.213.5
47.74.211.17
52.80.192.229
52.52.84.170
47.96.234.219

This means that going forward all video connections for users in your company will be done through a proxy. Contact customer services again if you want to disable proxying.
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