Turn a Phone Call into a Live Video Session
So you're on the phone with a customer, and life would be much easier if you could see what they're seeing in real time. While you're on that phone call, you can log into your AgriSync app and quickly send a text to your customer with a link to begin a live video session. The customer never has to download the app!
While you're on that live video session, you as the advisor are able to take screenshots of what you are seeing, mark-up photos, scan serial numbers, and more. After you end the live session, the customer has the option to leave you feedback. AgriSync will automatically create a support ticket tracking the time you spent on the call and any information you captured.
While you're on that live video session, you as the advisor are able to take screenshots of what you are seeing, mark-up photos, scan serial numbers, and more. After you end the live session, the customer has the option to leave you feedback. AgriSync will automatically create a support ticket tracking the time you spent on the call and any information you captured.
Updated on: 12/07/2021
Thank you!