Viewing & Editing Tickets on Web Dashboard
You can view the details of any support ticket by clicking into it on the web dashboard. From here, you can update the different ticket fields, start a phone or video call, send a text message and much more. Here's a quick video overview of the ticket details page.
You can view the details of any support ticket by clicking into it on the web dashboard. From here, you can update the different ticket fields, start a phone or video call, send a text message and much more. Here's a quick video overview of the ticket details page.
Updated on: 12 / 03 / 2021