VoiceHub™ takes your call center mobile without the need for expensive hardware or IT support. Easily adjust your ring schedule and team members, record a custom greeting and share your new hotline number with your customers all within the AgriSync Dashboard.

Create Teams
VoiceHub™ is enabled based on teams you've created for your organization. You can always adjust your teams, create new ones or remove existing teams. Here we show you how to create a team.

Go to the Manage tab of your dashboard.

Name your team and add relevant Advisors to your team

Additional info on Managing Teams can be found here

Set Ring Schedules
Click Ring Schedule to view the default ring schedules.

Switch schedules from "Off" to "On" and adjust the times to meet your team's needs

Type the advisors that you want to add for each scheduled time window
Click Update at the bottom to save your new Ring Schedule

Note: By default we ring all team members all the time. When you save a "Ring Schedule" we will only ring members as scheduled. We recommend having at least one advisor on each ring schedule, otherwise, calls will go directly to a VoiceHub™ Ticket.

Record Custom Greeting
VoiceHub allows you to record custom greetings for your Welcome message, Leave message and After Hours message.

Select the type of greeting you want to record and click the microphone icon

Click the play button to review your greeting

Share Hotline Number via Text
We've made it easy to share your new hotline number to your customers via text message.

Select the VoiceHub™ number you want to share, and click on the Share Number icon

Download the Excel or CSV template and enter your customers' mobile numbers into the spreadsheet

Upload the completed spreadsheet and send out a text to your customers with your new hotline number

Now anytime a farmer has a problem they can call your new hotline number, that was texted to them, and it will simutaneously ring every advisor who was placed on the team.
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