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AgriSync for Farmers
Showing you how to connect with advisors and create tickets.
How do I connect with my trusted Advisors?
You're a Farmer who signed up for free to utilize the platform. In order to get the most out of your AgriSync experience, you'll want to search for your trusted Advisors. Step 1: Tap on the Directory icon at the bottom of the app Step 2: Tap on the Company Directory icon in the top right corner
Create a new ticket using the mobile app
You have an issue and you're needing to create a ticket with your trusted Advisor. Opening a ticket is quick and easy on the AgriSync mobile app. Step 1:: Before creating a ticket, you must first find the contact you want to create a ticket with. This can be done by searching within the company directory. If you're already connected with the company or contact, you can check your **Recent Contact
Schedule a call with an Advisor
AgriSync allows you to select the urgency of your support ticket. When creating a new support ticket, go to the 'Schedule Call' section. By default, the time is set to ASAP which will alert your Advisor with a text that you require assistance now. If help isn't needed right away, you can select a time to schedule a call later in the day or tomorrow. Your adviso
How to add a photo to a new ticket
For field technicians, seeing the problem is half the battle. Using AgriSync, you can easily share a video or photo of your issue to help your Advisor see what you see. With a new ticket open click on the photo icon under Add a Picture or Video Then, select the source from which you'd like to upload the picture or video from. !(https://storage.crisp.chat/us
How do I get the best video quality for a call?
Unlike most video-calling applications, AgriSync minimizes bandwidth usage by only streaming one video at a time. In addition to AgriSync's built-in optimization, there are a few things you can do to ensure the best video quality for your next call: Network Connection: Ensure you are on 4G (LTE) or WiFi connection. 3G will work, but a 4G network signal will provide a clearer picture. Camera Operation: When using your phone's camera on a live video session, it is important to move