Go to website
Answers to questions we hear most often.
What is AgriSync?
AgriSync is a customer support and communications platform that utilizes phone calls, text messages and video chat to connect ag professionals to their farmer customers. Farmers can ask for help from their trusted Advisors by sending a text message, placing a call or opening a digital ticket through the AgriSync app. Advisors, or ag professionals, use AgriSync to track and categorize all of their customer interactions. Advisors can also start live video calls with customers and colleagues throu
How much does AgriSync cost?
AgriSync is completely free for farmers. AgriSync allows advisors to sign-up for a free 30-day trial. Following the trial, you can choose to extend your plan at $50/month or $500/year per advisor on your team. Our VoiceHub service is an optional add-on for $30/month or $300/year per advisor. Additional information can be found at https://www.agrisync.com/pricing !(https://storage.crisp.chat/users/helpdesk/website/706b2b5b-dcbf-41ed-8755-79335a6992a7/1fe751c3-64f2-4b18-81a6-f3b94fc0fc62.pn
Understanding the Role of Dashboard Users
This article helps define what a Dashboard User is, how to add them to your team and what level of access they have within AgriSync. What is a Dashboard User? The role of a Dashboard User is to grant access to an employee to see customer tickets and download ticket reports, without the ability to interact with Farmer customers or Advisors within AgriSync. What can a Dashboard User do? Can: Dashboard Users essentially have 'view-only' permissions within AgriSync. They can
Can Advisors from different organizations do live sessions together?
Yes, advisors are encouraged to use AgriSync to communicate amongst themselves. You can submit tickets, receive tickets, and do live video calls with other organizations just as you would with a farmer customer.
Do I need a password to login?
No password. No problem. AgriSync utilizes secure login practices by texting a code that allows you to log-in. No username or password. Simply enter your phone number and then we will text you a one-time code that you'll enter to log-in. You can also select 'Remember me' to avoid logging-in on the same device for the next 30 days.
How do I change my phone number registered with AgriSync?
AgriSync requires Advisors and Farmers to use their phone number to log in. This allows for a more secure authentication when accessing your account. In the event that you need to update the phone number for your AgriSync account, please complete the following steps: Email email@example.com with your Name, old phone number, and new phone number. Wait for an email confirmation from AgriSync that your number has been updated. Uninstall and reinstall your AgriSync app. You'll be promp