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Accessibility and technical requirements
Manage AgriSync Notifications
Managing SMS & App Message Notifications By default, when actions happen within your AgriSync account we will notify you via a push notification and text message. Advisors wishing to reduce their personal text message notifications to just the account verification code and video call invitation can do so either within their app or web dashboard. Via the Web Dashboard Login to your account online at www.agrisync.com(https:/
My web dashboard isn't displaying properly
As periodic updates are made to AgriSync, there are times when your Google Chrome cache may prevent you from seeing certain buttons or other parts of the web dashboard. The best way to fix this is to delete your browsing history from the last 7 days to clear our your cookies and cache in your Google Chrome dashboard. Clear browsing data in your Chrome Browser Go to your Google Chrome Settings Click on Clear Browsing Data
Android app troubleshooting
Delete Android App Cache From time-to-time your app may run slow or overall not performing as you like. The easiest way to improve performance is to delete the app cache or data in your device settings. The video below shows you how to delete your AgriSync app cache or data.
Port Your Existing Number into AgriSync
Port An Existing Number into AgriSync If you have an existing number you'd like to use with AgriSync to track and manage calls, you can port that phone number with the following steps. If your current number is a Google Voice phone number, please visit this help article: Porting Your Google Voice Number. For all other carriers, please email the information from the following steps to email@example.com. Customer Name on file
Porting Your Google Voice Number
If you have an existing Google Voice number you'd like to use with AgriSync to track and manage calls, you can port in that phone number. Here's how: In order to port your Google Voice number, you must unlock the number through your Google account Take a screenshot of the confirmation page once the number is unlocked. !(https://storage.crisp.chat/users/helpdesk/website/706b2b5b-dcbf-41ed-8755-79335a6992a7/de235476-7af8-478f-a5a2-988f5d72db0
Mobile App Permissions
Manage your AgriSync mobile app permissions and settings
Firewall & Secure Networks
Firewall and Secure Networks See also: Troubleshoot Firewall, Proxy Settings Your IT organization may block access to websites or ports that share video. Please share this article with your IT contact and ask them to "whitelist" the following ports and website. Whitelist the following domains: *.agrisync.com https://agrisyncapp-res.cloudinary.com *.agora.io *.agoraio.cn *.agoralab.co `even
Troubleshoot Proxy Settings
Troubleshoot Proxy Settings See also: Firewall and Secure Networks If your IT department blocks certain outbound network access and requires the use of a proxy to bypass restrictions, this article will help your IT department create the proxy and formulate the information to email to firstname.lastname@example.org. A common symptom of needing proxy settings is if all users are unable to use AgriSync's video services. In mos
How can I delete my account?
Deleting your AgriSync Account The easiest way to permanetly delete your AgriSync account it to email us at email@example.com. When we delete your account: We will verify your account ownership prior to accepting the deletion request. You can't reactivate, recover any data, or regain access to your account once it's deleted. You'll receive a separate confirmation email once your account has been deleted.